← PLATFORMS
TRANE · TRACER ELITE CERTIFIED

Trane Tracer Controls Installation, Programming & Service

Everyone on our staff is Trane Tracer Elite certified. We install, program, and service the Tracer controls that run Trane equipment, from Symbio unit controllers to Tracer SC+ system controllers.

Tracer Elite certifiedTracer SC+SymbioTracer ConciergeBACnet

Trane rooftop units, chillers, and air handlers are some of the most common equipment in Louisiana commercial buildings, and Trane's Tracer controls run them: Symbio 700 and 800 controllers on rooftop units and chillers, Symbio 500 and 210 programmable controllers for air handlers and VAV boxes (successors to the Tracer UC400 and UC600), and Tracer SC+ system controllers with the Tracer Synchrony interface on top, or Tracer Concierge in smaller buildings. Tracer is Trane's own platform, but it supports BACnet, so a Trane building can grow on Tracer or share data with a Niagara or mixed-vendor front end. Everyone on the Vertex staff is Trane Tracer Elite certified. We install and program Tracer systems, add new Trane equipment to existing ones, and service and upgrade older Tracer Summit sites.

WHAT WE DO ON TRANE

A Tracer Elite certified team

Everyone on our staff holds Trane Tracer Elite certification, so the technician on your site knows Tracer itself, not just generic BACnet.

New Tracer installs

Tracer SC+ or Concierge systems and Symbio controllers engineered, installed, wired, and programmed, with schedules, trends, alarms, and graphics, for new construction, additions, and equipment replacements.

New Trane equipment on the network

New Trane units with Symbio controls brought onto the building network and into the front end alongside existing equipment.

Service, upgrades, and BACnet integration

Troubleshooting, Tracer Summit upgrades, and BACnet integration of Trane systems with Niagara and the other brands in the building.

TRANE PRODUCT LINES WE WORK WITH

  • Tracer SC+
    Trane's system controller and the core of a Tracer building automation system, with the Tracer Synchrony web interface.
  • Tracer Concierge
    Trane's building automation system for small and mid-size buildings, run from a wall-mounted touchscreen.
  • Symbio 700 and 800
    Equipment controllers on Trane rooftop units (700) and on chillers and large rooftop units such as IntelliPak (800).
  • Symbio 500, 400-B, and 210
    Programmable controllers for air handlers and water-source heat pumps (500 and 400-B) and VAV boxes (210).
  • Tracer UC400 and UC600
    Earlier programmable controllers, still supported by Tracer SC+ and common in existing buildings.
  • Tracer Summit (legacy)
    Trane's earlier BCU-based building automation system, which Trane now replaces with Tracer SC+.

TYPICAL PROJECTS

Trane equipment replacements

New Trane rooftop units or chillers with Symbio controls integrated into the existing front end as part of the replacement.

Tracer Summit upgrades

Legacy Tracer Summit BCUs replaced with Tracer SC+ in phases, with the building kept running and existing equipment controllers reused.

VAV and air handler controls

Symbio 500 and 210 controllers on air handlers and VAV boxes, programmed with Tracer TU and commissioned.

Trane in a mixed-vendor building

Tracer systems sharing data over BACnet with a Niagara front end and other manufacturers' equipment.

FAQ

Trane questions we hear

Are your technicians Trane certified?
Yes. Everyone on our staff is Trane Tracer Elite certified.
Do you install new Trane controls or only service existing ones?
Both. We install and program new Tracer systems, add new Trane equipment to existing ones, and service and upgrade older Tracer Summit sites.
Is Trane Tracer proprietary?
Tracer is Trane's own controls platform, but it supports BACnet. That lets Trane equipment share data with Niagara and other BACnet systems, so a Trane building doesn't have to be an island.
What do we do with an old Tracer Summit system?
Trane's path is Tracer SC+, which replaces the Summit BCU and, from firmware 6.0, connects directly to older Comm3 and Comm4 equipment. We phase the move so the building keeps running, reuse equipment controllers and wiring that are still sound, and lay out the options with costs.
Do you work on Trane systems outside Louisiana?
Yes. We are on-site across Louisiana, travel nationwide for Trane installation and commissioning work, and support systems remotely in all 50 states over secure VPN.

Trane, Tracer, Symbio, Synchrony, Concierge, and IntelliPak are trademarks of their respective owners.

Have a Trane project?

New Trane installs, expansions, programming, and service. Tell us about the building and we'll send a clear scope and an honest price.