Effective date: March 7, 2026
Who We Are
Vertex Control Systems LLC is an HVAC controls and building automation contractor based in Covington, Louisiana. Our website is vertexcontrolsystems.com. This privacy policy explains how we handle information collected through our website.
Information We Collect
We collect information that you voluntarily provide through our contact form: your first name, last name, email address, phone number, company name, subject, message content, and inquiry type. All fields except first name, email, and message are optional.
Our contact form includes a security verification step (CAPTCHA) to prevent automated spam submissions. This verification is processed entirely on our website and does not send data to third-party CAPTCHA services.
We do not use cookies for tracking, advertising, or analytics purposes. We do not use third-party analytics services such as Google Analytics, Facebook Pixel, or similar tracking tools.
Third-Party Services
Our website loads fonts (DM Sans and JetBrains Mono) from Google Fonts. When you visit our site, your browser makes requests to Google's servers to load these fonts. Google may collect standard server log information (such as your IP address and browser type) as part of serving these font files. Google's privacy policy governs their handling of this data.
Our website is hosted on Vercel. Vercel processes incoming web requests to serve our site and may collect standard server log data (IP addresses, request timestamps, browser information) as part of normal web hosting operations. Vercel's privacy policy governs their handling of this data.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
How We Use Your Information
We use the information you submit through our contact form solely to respond to your inquiry, provide requested estimates or technical support, and communicate with you about the services you have expressed interest in.
We do not use your information for automated decision-making or profiling. We do not send unsolicited marketing emails. If you contact us, we will respond to your inquiry and may follow up regarding the specific services you asked about.
How We Store and Protect Your Information
Contact form submissions are transmitted over HTTPS encryption. We retain contact form submissions only as long as necessary to respond to your inquiry and maintain records of our business communications. We do not store payment or financial information through our website.
We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you by emailing us at info@vertexcontrolsystems.com. We will respond to your request within 30 days.
If you are a Louisiana resident, you may have additional rights under the Louisiana Consumer Privacy Act. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Contact us at the email above to exercise any applicable rights.
Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or how we handle your information, contact us at: info@vertexcontrolsystems.com or call (985) 502-3977. Our mailing address is Covington, Louisiana.